Building Scalable Systems in Live Entertainment Operations

Session details:

Live entertainment is booming, but the operations behind it still run on spreadsheets, group texts, and tribal knowledge. This session looks at why venues, agencies, and production companies struggle to keep pace, and what it takes to build systems that scale with the work instead of breaking under it. Drawing on 15 years in live events and the experience of building an operating system for the industry, Ben Ikwuagwu offers a practical framework for turning manual coordination into infrastructure that grows without grinding to a halt.